Privacy and Usage Policy
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Depending on the way you use our service and Waw app we might request the following types of information about you as a client, potential client, or user of Waw app. We are permitted to collect information such as your name, email address, phone number, and date of birth.
We might also collect other interaction details that you have with us, in addition to any other information you choose to provide us, for example through your interaction with our clients and technical support team.
We also collect your credit card details which are stored and protected according to the best industrial practices.
When teachers\parents register we request their approval at the time of purchase and record it in order to use the information we have collected.
Those who register and do not submit this approval (or do not have this approval submitted on their behalf) cannot provide us with their personal information and cannot use the website. However, you can withdraw your approval anytime.
Even though, we do not collect any unnecessary personal information from the registered people (for example, information related to religious beliefs).
It is impractical in most circumstances to stay anonymous, as we will not be able to interact with you, provide access to the website, answer your inquiries, or collect your personal information if we cannot identify you.
The collected information from the registered people, clients, or potential clients may be used for the following purposes:
To provide access to our products and services, or to provide price offers and updates related to our products and services, and to send a verification notification to the registerer.
To manage the accounts, including resetting the password, answering the questions of the registered, and communicating with them regarding any problems related to their account or their behavior on the website.
To send newsletters to the educational apps store or emails related to our website, including information about the current events, modifications, improvements, promotions, and website rules.
For management, planning, and improvement purposes for the product or service, for quality assurance, and for research related to our products and services.
For marketing purposes, but only when we have explicit or implicit approval to contact someone or if the law allows us to do so. Those who are registered may also cancel their subscription at any time by following the cancelation instructions specified in the correspondence we send.
We use the data that we collect about you from different sources and communication points to try to understand more about you and your preference, so we can personalize the service we provide you. We use the information collected from your usage of the Waw app and from the cookies. Cookies are small pieces of information that are stored on your device by your web browser. We use these cookies on your devices to collect the data related to your usage of the Waw app. We also use information collected from third parties. We use this information collected from different sources by the following means:
To assist us in communicating with you. We use information about your location, for example, to provide content in the most appropriate language.
To identify your identity when you access our websites from different devices.
To define what you like and dislike. We consider the web pages on our website that you visit frequently or the destinations you visit regularly to reach a better understanding of your interests.
To understand more about your preferences and purchasing habits- data analysis and decomposition tools allow us to match you with clients like you. Sometimes we use data and/or systems provided by third parties as a part of this process, we know that clients like you are interested in similar products and services, therefore we group similar clients together in “sectors”. We use sectoral information to improve our communication with you and recommend the services we think will be more interesting to you, including the new products and services provided by our partners. We also use the sectoral information to ensure that we show you the advertisements that we think will be most important to you when you visit our website.
For more information about cookies, their management, and deletion please refer to our cookie policy (see below) and our privacy interface.
We might send marketing emails and short text messages if you indicated that you are pleased by receiving this information (or if you are subscribed with us and did not tell us that you no longer desire to receive marketing information). Our marketing communications include information about our new and current services, special offers that we think you might like, and other products we think might be useful to you.
If you have subscribed before to receive this information from us, then use the preference center to tell us exactly what you are interested in receiving, or to cancel the subscription of receiving marketing information from us at all. You can update your preferences at any time. You can also cancel the subscription of receiving marketing information by clicking on the subscription cancelation link that we attach to all our marketing information.
Please note that if you notified us that you no longer desire to receive marketing information, you will still receive the necessary service information, for example, to confirm your subscription or to inform you of the status of your subscription. This is so we can execute the concluded contract.
Please note that if you requested to cancel sending marketing materials, we will still keep your personal information and request until we are able to ensure that you are excluded from the sent emails.
We keep the personal information we collect from those who are registered as long as it is necessary to provide access to the website or to manage the registered account. We take reasonable actions to remove the personal information that we collect in case the term of your registration to use our website has ended and if the subscription to receive other communications from us, or if you submitted a request to remove your information. Even though we might keep the personal information and use it if necessary to comply with our legal and regulatory commitments, resolve conflicts, and enforce agreements. We might also keep anonymous and cumulated information to be used in performance reports, measurement and analysis purposes, product purposes, and service improvement.
Registered clients can request the removal of their personal information by contacting info@learnwaw.com (contacting details stated below).
We protect your personal information from unauthorized access, illegal use, accidental loss, corruption, or damage.
We use technical measures such as encryption and protection by passwords to protect your information and the systems on which it is saved. We also use operational measures to protect the information, for example, by limiting the number of people who can access the databases where the information is stored.
We maintain these security procedures under review, and we highlight the industrial security standards to cope with the current best practices.
We share some of your personal information with/ or we obtain your personal information from the following third-party groups:
Data analysis companies and advertisers: depending on the cookies specified by our privacy interface tool (which will be available on 25 May 2018 or earlier), we might use your information in our data management system. The platform helps us understand more about you and your interest. We might share a limited and borrowed version (or partially anonymous) of your information with other parties or add your information to other information we have received from external advertisers. We might use this information to create a link between you and the devices you use. For more information about this process please refer to the cookies policy (see below).
Your credit/debit card information and PayPal: in order to process the payments, prevent, and discover fraud we process the data of the payment cards through our payment cards and fraud management service providers.
The registered clients may request a copy of their own personal information that we keep, they can also update their personal information at any time, in any case through the personal settings page if you would like to have a copy of this information, update, or correct your saved information please submit your request to the technical team (contacting details below). We will strive to handle your request immediately.
When we contact you, we will get back to you as soon as possible and within one month if possible. If your request is more complicated it might take a little longer to reply to you, but we will get back to you within two months of your request. We might also ask you to verify your identity before we provide any information to you.
Cookies are a small part of the information that is delivered to the web browser by the web server, it contains information that could be recovered from the server later. When you visit the website, the server might link the cookie with the memory of your computer. The educational apps store uses the cookies only up to a certain extent to identify the registered client when he visits the website and links the registered client with the account (and account preferences) that he created. We use the cookies to display our website in a better way, save time, provide better technical support, and track website usage. For instance, cookies help us with the following:
Trace if you have logged in or have previously logged in so we could display all the features available to you.
recall your settings on the pages you visit so we could display your favorite content the next time you visit the same pages.
Personalize the function and appearance of the pages you visit based on the information related to your account.
Please note that if you disabled the cookies on your browser, some of the services on our website may be unavailable. You can edit the settings in your browser to allow or block all cookies, or to notify you when identifying cookies. Each browser is different from the other, therefore check the “help” list in your browser to identify how to change the cookies preference. If you blocked all the cookies, you will not be able to use the services and products that require "signing in” and you might not be able to fully benefit from the offers or use them across all of our websites.
However, this information is not relevant to any personal information the registered person might submit, as it could not be used to identify the registered clients.
We are committed to our continued obligation through our safety policy provide a reliable usage of Waw website and application.
While using Waw website and application, especially when using any of the interactive parts available of the Waw website and application or that will be available, you must always take the following precautions:
Maintain your secret identity. Do not say your full name, postal address, phone number, email address, school name, or any other information (except the information that we specifically request) through which anyone could identify your real identity.
Do not reply to any messages that might seem aggressive, rude, lack courtesy, or that make you uncomfortable in any way.
You acknowledge and approve to compensate us and/or any relevant party, employee, manager, our workers, and/or workers for any relevant party immediately and when requested for all the requirements, liabilities, damages, and costs, including the legal fees resulting from any breach or violation of these terms and conditions by you or any other damages that might arise as a result of your usage of the Waw website and application.
We reserve the right to immediately terminate your usage of the Waw website and application in case you violated the provisions of these terms and conditions, if we believed based on logical reasons that you might violate the provisions of these terms and conditions, or if you conducted a behavior that we believe based on our absolute judgment to be unacceptable.
Nullity and others: In case any court or legislator has decided that the provisions of these terms and conditions are null or inapplicable by any means, then these provisions will be canceled and removed from the terms and conditions, whereas the rest of the provisions of these terms and conditions will still be completely enforceable.
Applicable law: These terms and conditions of the Waw website and application are subject to the applicable laws in the Kingdom of Saudi Arabia.
The terms and conditions are applicable between us and the users. No one else has the right to benefit from these terms and conditions. We reserve our right to perform any of our obligations and practice the rights granted to us by the terms and conditions through a third party.
Referral: We reserve our right in referring or assigning by any means, any or all of our rights and obligations stipulated in these terms and conditions to any third party.
Arabic Waw for Information Technology Est. displays all the prices on the application for each service, prices are approved for each service prior to ordering, prices may vary according to the region, state, or service request time. Arabic Waw for Information Technology Est. is entitled to update the prices at any time, and you must always be aware of all new information.
You acknowledge and approve that the usage of some of the services available on Waw application recharges fees in exchange for using the application. Arabic Waw for Information Technology Est. may exempt you from paying the fees at the beginning of your application usage, later it will charge a certain amount that you will be notified of in the control panel.
Fees include the applicable taxes as stipulated by the law. All the paid fees are final and non-refundable unless otherwise specified by Arabic Waw for Information Technology Est.
Any due fees in exchange for the services provided on the application shall be collected immediately by the available payment methods on the application, as the Arabic Waw for Information Technology Est. has the right to revise the fees of any service at any time without obtaining prior approval from the service provider, as it is entitled to increase the fees according to the time and geographic area.
You are bound to collect the receipt issued by the application from the client, and if, God forbid, the system failed you are bound to collect only the basic value.
Arabic Waw for Information Technology Est. is entitled to revise the receipts submitted through the system, investigate any complaints resulting from providing a service to the client, and take the necessary measure without the right to object.
Arabic Waw for Information Technology Est. is entitled to provide offers and discounts to the clients from time to time according to the marketing plan, as you should abide by the pricing as it is in the marketing offer, you shall accept the entitlement of Arabic Waw for Information Technology Est. in changing the prices from time to time.
Arabic Waw for Information Technology Est. shall not bear any responsibilities for the damages that might arise from the usage or inability to use the electronic communication with the website or the application.
Arabic Waw for Information Technology Est. has no clear guarantees related to the provided services.
The applicable law and conflict resolution shall be executed according to the applicable laws in Kingdom of Saudi Arabia.
Waw application beneficiaries are not entitled to copy the content outside the application or attempt to use it for personal or commercial purposes.
Arabic Waw for Information Technology Est. is entitled to take any legal measures according to what it deems appropriate in case there is any violation of the intellectual property rights of the application in any means.
Arabic Waw for Information Technology Est. is not responsible for any damages, losses, specific, accidental, or arising liabilities related to the client’s (clients) lack of commitment to pay the expenses and what arises as a result. This also applies in case the system failed, God forbid, and all the accounting or expenses data were lost.
Arabic Waw for Information Technology Est. is entitled to terminate the contract immediately at any time (by terminating your use of the application and service) in case there is a violation or breach of any condition or if Arabic Waw for Information Technology Est. discovered that you have been misusing the Waw application.
Arabic Waw for Information Technology Est. is not obligated to send a notification or a notice before terminating the contract.
Arabic Waw for Information Technology Est .is also entitled to terminate providing the services to the application users at any time without the obligation to justify this termination, as the service provider approves and acknowledges hereby that he understands this right, and that he is not entitled to request any compensations in such a case.
Arabic Waw for Information Technology Est. reserves the right to itself only, according to its own discretion, to amend any of the existing terms and regulations or replace them, change the service or application, suspend, cancel, or terminate them entirely.
Review the privacy policy
The educational apps store reserves the right to change, amend, or review the privacy policy in order to comply with any applicable laws, to reflect the changes in our processes, or for any other reason at any time. Registered users and clients will be notified of the physical changes in our privacy policy, but we also encourage our registered clients to regularly review the privacy policy to read any changes, amendments, or revisions. Registered clients might desire to check the policy each time they submit personal information. It shall be considered an approval from your side to these changes when you continue using the website after any changes have been made.
If you desire to provide any comments about Waw website and application, or if you have any questions in this regard, please contact us via the following email info@learnwaw.com, or contact us via the attached form on Waw website and application. We will try to respond to your inquiry as soon as possible.
We will respond to all requests or inquiries within thirty (30) days.